My recent stay at Rosewood Hotels & Resorts was nothing short of amazing! The staff was incredibly friendly and attentive, and the service was top-notch. The room was spacious and beautifully designed, with all the amenities I needed for a comfortable stay. The bed was super comfortable and I had a great night's sleep. The hotel also had a variety of dining options, and the food was excellent. I can't wait to come back!
My recent stay at a luxury hotel in town was fantastic. The staff was incredibly friendly and accommodating, and the service was top-notch. The room was spacious and beautifully furnished, with a comfortable bed that provided a great night's sleep. The hotel's dining options were excellent, offering a variety of delicious dishes. I highly recommend this hotel for an exceptional stay.
I recently stayed at Rosewood Hotels & Resorts and I have to say, it was an outstanding experience. The staff was extremely friendly and attentive, and the facilities were top-notch. The rooms were spacious and beautifully decorated, and the bed was so comfortable that I had the best sleep of my life. The hotel also offered a variety of dining options, and the food was absolutely delicious. I highly recommend Rosewood Hotels & Resorts to anyone looking for a luxury stay.
My recent stay at a luxurious hotel far exceeded my expectations. The staff was incredibly welcoming and made me feel like a VIP. The room was beautifully decorated and had all the comforts I could ask for. The bed was extremely comfortable and I had a great night's sleep. The hotel's amenities were top-notch and the dining options were fantastic. I highly recommend this hotel to anyone looking for a five-star experience.
😍👌 I had an incredible stay at Rosewood Hotels & Resorts! The staff was amazing and made me feel welcomed throughout my visit. The room was spacious and had a stunning view of the city. The bed was super comfy and I slept like a baby. The hotel's dining options were fantastic, and the food was absolutely delicious. I can't wait to return for another memorable stay!
🙌🌟 I had an amazing experience at Rosewood Hotels & Resorts! The staff went above and beyond to make sure I had a memorable stay. The room was spacious and had a breathtaking view. The bed was so comfortable and I slept like a baby. The hotel's dining options were fantastic, and the food was absolutely delicious. I can't wait to visit again!
🌟🌟🌟🌟🌟 I absolutely loved my stay at Rosewood Hotels & Resorts! The staff was so friendly and helpful throughout my entire visit. The room was spacious and had a breathtaking view of the city. The bed was super comfortable and I had the best sleep of my life. The hotel also had fantastic dining options, and the food was delicious. I can't wait to come back for another stay!
I recently had the pleasure of staying at a wonderful hotel in town. The service was exceptional and the facilities were outstanding. The room was spacious and elegantly decorated, and the bed was incredibly comfortable. I had a great night's sleep and woke up feeling refreshed. The hotel's dining options were fantastic, and I thoroughly enjoyed the delicious food. I highly recommend this hotel to anyone looking for a luxurious stay.
I recently had the pleasure of staying at an amazing hotel in town. The service was exceptional and the facilities were top-notch. The room was spacious and beautifully decorated, with all the amenities I needed for a comfortable stay. The bed was incredibly cozy and I had a great night's sleep. The hotel also had a variety of dining options, and the food was delicious. I highly recommend this hotel to anyone in search of a luxury experience.
I had the pleasure of staying at a luxury hotel here in town recently. Everything about my stay was amazing. The service was impeccable and the facilities were outstanding. The room was beautifully designed and had all the amenities I needed. The bed was incredibly comfortable and I slept like a baby. The only downside was the price, but for the quality of the experience, it was worth it.
El 24 de diciembre de 2017 compré un certificado de regalo para un tratamiento de masaje Mole en el Rosewood Spa. Recibí un recibo de compra detallado con el certificado de regalo. Posteriormente, el certificado de regalo se perdió (accidentalmente se desechó). Fui a Rosewood con el recibo de regalo detallado y nadie estaba dispuesto a ayudarme. Simplemente dijeron que no había nada que pudieran hacer y no ofrecieron solución alguna. El 26 de febrero de 2017 llamé a la oficina corporativa de Rosewood en Dallas, TX. La mujer con la que hablé por teléfono dijo que podía rectificar la situación por el recibo que tenía y se disculpó conmigo por la falta de asistencia cuando fui a Rosewood en persona. Concluyó la llamada diciendo que volvería a llamarme en unos días cuando pudiera obtener un nuevo certificado de regalo y canjear mi masaje comprado. Nadie me devolvió la llamada. En marzo, le envié 2 correos electrónicos en fechas separadas, y ambos fueron ignorados. En el tercer correo electrónico que envié, recibí una respuesta el 23 de marzo, diciendo que el departamento de TI estaba trabajando en el problema y que era muy complejo y que pronto recibiría una resolución. La fecha de hoy es el 19 de abril de 2018 y no ha habido más comunicaciones por parte de Rosewood. Esta falta de servicio al cliente y responsabilidad es repugnante. Como cliente, nunca me había sentido tan maltratado por una empresa. Estamos en 2018 y esto es absolutamente ridículo que una situación tan aparentemente simple se haya vuelto tan difícil debido a la falta de valores de servicio al cliente por parte del personal de Rosewood. Rosewood parece enorgullecerse de ser una marca de lujo, pero en realidad el servicio que me brindó, el cliente ha sido todo lo contrario.
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