Convergent Media Systems Revisar

👍 The website of Convergent Media Systems is excellent and their team is highly professional. I'm really happy with the service they provided. Well done! 👏

The service provided by Convergent Media Systems was great. The website was easy to use and the team was responsive and helpful. I would definitely recommend their services to others.

👍 Convergent Media Systems is an excellent company with a top-notch website. Their team is highly professional and provided exceptional service. I would choose them again without hesitation. 👏

I had an overall positive experience with Convergent Media Systems. The website was easy to navigate and the team was helpful and responsive. However, there were a few minor issues that could be improved upon.

Convergent Media Systems provided an average level of service. The website was functional and easy to navigate, but there were some minor issues that affected my overall experience. Still, I would consider using their services again.

Convergent Media Systems provided an average level of service. The website was functional and user-friendly, but there were some areas that could be improved upon. Overall, it was a decent experience.

I had a great experience with the company. The website was intuitive and user-friendly. The team was prompt and efficient in resolving any issues or questions I had. Highly recommended!

Convergent Media Systems provided an average level of service. The website was functional and easy to navigate, but the overall experience was just ok. I would consider using them again, but I would also explore other options.

I had a mixed experience with Convergent Media Systems. The website was easy to use and navigate, but I encountered a few issues with customer support. Overall, it was an average experience.

👍 Convergent Media Systems is an excellent company to work with. The website is top-notch and their team is very professional. I'm extremely satisfied with the service they provided and I would definitely choose them again in the future. 👏

The service provided was great. I had a very positive experience with Convergent Media Systems. The website was user-friendly and the team was responsive and helpful throughout the process. I would highly recommend their services to others.

👍 I'm extremely satisfied with the service provided by Convergent Media Systems. Their website is excellent, and their team was very helpful throughout the entire process. Highly recommended! 👏

La peor experiencia que he tenido con un fabricante. El servicio al cliente y la mesa de ayuda son terribles.

La primera vez que llamé para una RMA, tomaron toda la información y luego tuve que llamar 3 veces para obtener un número de RMA. Me dirigieron a alguien llamado Bryan en ventas, quien terminó dándome el número. Envié la unidad y la recibieron el 12 de diciembre. El 6 de enero, me llamaron para preguntar cuándo iba a enviar la unidad. Les dije que lo tenían, que tantearon y murmuraron porque no tenían ides donde estaba. Me dijeron que me devolverían la llamada, lo que nunca sucedió. Tuve que contactarlos 3 veces más antes de que finalmente decidieran enviarme un reemplazo. Me dijeron que se enviaría durante la noche y que lo recibiría ese miércoles. Luego recibí un correo electrónico el jueves que decía "Ups, una especie de confusión, se enviará hoy.

Tuve 2 unidades más bajadas. Me comuniqué con Bryan directamente y con el representante de California, Steve, y les pedí que configuraran la RMA porque no quería volver a tratar con la mesa de ayuda. Ninguno de los dos respondió el correo electrónico. Recibí una llamada 2 días después y se dejó un mensaje con 2 números RMA. Los envié y ya han pasado unas 3/4 semanas desde que los recibieron. Le envié un correo electrónico a Steve y Bryan dos veces, y me respondieron una vez. Llamé a la mesa de ayuda 4 veces y me dijeron las 4 veces que se enterarían de lo que estaba pasando y que volverían a llamar.

Para su información, estas unidades se estaban utilizando en un gran campus de IBM. Habían planeado comprar más para expandirse por los edificios. Eso ya no va a pasar.