Optimum RV
My husband and I called Monday we saw a 2019 trave...
My husband and I called Monday we saw a 2019 travel trailer had everything we wanted in it we had a salesman named Logan what a joke this kids was the biggest liar we had ever dealt with he was pushed rude we had put a thousands dollars down over the phone what a mistake (my fault) I put my trust into this company and was completely screwed they stole sway bars the receiver and hitch that was already in the travel trailer after saying it was included when we went to look at the trailer it was a piece of crap Steve told us they had ordered all the parts when we went to the service e department the had no record of any parts ordered we were under the impression according to the salesman Logan the trailer was inspected and in the bay getting fixed when we arrived the travel trailer was on the lot with a flat tire that was stolen out of the travel trailer and when we asked the suggest we purchase a new receiver and a spare tire the skirting was completely damaged all the way around among many other issues when wr asked to look at the trailer Logan the salesman was getting lunch he told us it was in the bay getting worked on but that was not the case it was being pulled off the lot with a blow out tire we decided at this point not to buy this hunk of shit I could go on and on but the bottom line is don't trust this place they said our deposit was refundedable but in fact I'm fighting with the bank for my money BYERS BEWARE THESE PEOPLE ARE LIARS AND NEED SEVERE TRAINING IN CUSTOMER SERVICE DONT SHOP HERE!