I recently booked a vacation through the company's...
I recently booked a vacation through the company's website. The process was simple and efficient, with a wide range of destinations and packages to choose from. The website was user-friendly and provided detailed information about each destination, including activities and accommodations.
The customer service, however, was lacking. It took a while to get a response to my inquiries, and when I did, the answers were not very informative. The lack of personalized service was disappointing.
During the trip, everything went smoothly. The hotel was clean and comfortable, and the activities were enjoyable. However, I did feel that some aspects of the itinerary were rushed, leaving little time to fully explore each location.
Overall, my experience with the company was average. The website was great, but the lack of responsive customer service and rushed itinerary were drawbacks. I would consider booking through them again, but I would also explore other options.