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TigerTMS: revolucionando la hospitalidad con una conectividad perfecta y una experiencia mejorada para los huéspedes
TigerTMS es un proveedor líder de aplicaciones de hospitalidad que ofrece a los hoteleros una conectividad perfecta para sus sistemas de TI y una mejor comunicación con sus huéspedes. El conjunto de soluciones de la compañía está diseñado para generar ingresos adicionales, mejorar la experiencia del huésped y optimizar las operaciones para hoteles de todos los tamaños.
Con más de 30 años de experiencia en la industria, TigerTMS se ha establecido como un socio de confianza para hoteles de todo el mundo. Las soluciones innovadoras de la compañía son utilizadas por algunas de las marcas hoteleras más prestigiosas del mundo, incluidas Marriott International, Hilton Worldwide, InterContinental Hotels Group (IHG), AccorHotels y muchas otras.
En el corazón de la oferta de TigerTMS se encuentra su producto estrella: Tiger Communications. Esta plataforma basada en la nube permite que los hoteles se comuniquen con sus huéspedes a través de mensajes de texto SMS o notificaciones de aplicaciones móviles. Con Tiger Communications, los hoteles pueden enviar mensajes personalizados a los huéspedes antes de que lleguen a la propiedad o durante su estadía, desde mensajes de bienvenida hasta solicitudes de servicio a la habitación y más.
La plataforma también permite a los huéspedes brindar comentarios sobre su estadía en tiempo real a través de encuestas enviadas directamente a sus dispositivos móviles. Esta valiosa retroalimentación ayuda a los hoteleros a identificar áreas de mejora y mejorar la experiencia general del huésped.
Otra solución clave que ofrece TigerTMS es su PMS Interface Suite. Esta suite proporciona una integración perfecta entre el sistema de administración de propiedades (PMS) de un hotel y otros sistemas de TI, como puntos de venta (POS), sistemas de cerraduras de puertas, sistemas de administración de energía (EMS) y más. Al integrar estos sistemas dispares en una plataforma cohesiva, los hoteles pueden optimizar las operaciones y reducir los costos asociados con la entrada manual de datos.
Además de estas ofertas principales, TigerTMS también ofrece una gama de otras soluciones diseñadas específicamente para la industria hotelera. Éstas incluyen:
- Acceso a Internet para huéspedes: una solución Wi-Fi segura que permite a los hoteles ofrecer acceso a Internet de alta velocidad en todas sus propiedades.
- Contabilidad de llamadas: una solución integral de contabilidad de llamadas que rastrea y factura todas las llamadas telefónicas de los huéspedes realizadas desde las habitaciones del hotel.
- Mensajería de voz: un sistema de correo de voz que permite a los huéspedes recibir y dejar mensajes directamente desde los teléfonos de sus habitaciones.
En general, TigerTMS es una empresa que se dedica a ayudar a los hoteles a mejorar sus operaciones, mejorar la experiencia de los huéspedes y generar ingresos adicionales. Con su conjunto de soluciones innovadoras y su compromiso con el servicio al cliente, TigerTMS está preparado para continuar liderando el camino en tecnología hotelera en los años venideros.
tigertms.com
