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E
6 hace meses

I recently purchased some electrical equipment fro...

I recently purchased some electrical equipment from Thorne & Derrick and I am very pleased with my purchase. The products are great and the customer service was outstanding. They were very helpful and answered all my questions. I would highly recommend Thorne & Derrick to anyone in need of electrical equipment.

J
9 hace meses

I'm so happy with my recent purchase from Thorne &...

I'm so happy with my recent purchase from Thorne & Derrick! 😄 The electrical equipment I received exceeded my expectations. The customer service was also fantastic. They helped me choose the right product for my needs and answered all my questions. I would definitely recommend Thorne & Derrick to anyone in need of electrical equipment.

B
10 hace meses

I recently purchased some electrical equipment fro...

I recently purchased some electrical equipment from this company and I must say I am impressed. The quality of the products is great and the prices are reasonable. The customer service was also very helpful. I will definitely be purchasing from them again in the future.

A
11 hace meses

Thorne & Derrick is an excellent company that prov...

Thorne & Derrick is an excellent company that provides top-quality electrical equipment. Their products are reliable and their customer service is exceptional. I have been a customer for years and I have always been satisfied with my purchases. I would highly recommend Thorne & Derrick to anyone in need of electrical equipment.

C
Hace 1 año

I recently purchased some electrical equipment and...

I recently purchased some electrical equipment and I am very happy with my purchase. The quality of the products is great and they work perfectly. The customer service was also very good and they helped me find exactly what I needed. I would highly recommend this company to anyone in need of electrical equipment.

K
Hace 1 año

Thorne & Derrick is a great company to work with. ...

Thorne & Derrick is a great company to work with. Their customer service is excellent and they always deliver on time. I have been ordering from them for years and I am always satisfied with the quality of their products. Their prices are also very competitive. I highly recommend Thorne & Derrick to anyone in need of electrical equipment.

E
Hace 1 año

I love Thorne & Derrick! Their products are top-no...

I love Thorne & Derrick! Their products are top-notch and their customer service is always friendly and helpful. 😊 I have been a loyal customer for years and I have never been disappointed. Whether I need electrical equipment for my home or business, I know I can trust Thorne & Derrick to deliver.

K
Hace 1 año

Thorne & Derrick is a great company to deal with. ...

Thorne & Derrick is a great company to deal with. Their products are of high quality and their customer service is excellent. They have a wide range of electrical equipment available at competitive prices. I have been a customer for years and I have always been happy with my purchases.

J
Hace 1 año

Thorne & Derrick is an incredible company that nev...

Thorne & Derrick is an incredible company that never fails to impress. Their products are top-notch and their customer service is outstanding. The staff is always friendly and willing to help. I have been a customer for years and I have always been satisfied with my purchases. I would highly recommend Thorne & Derrick to anyone in need of electrical equipment.

M
Hace 1 año

Thorne & Derrick is a reliable company that provid...

Thorne & Derrick is a reliable company that provides excellent electrical equipment. Their products are of high quality and their prices are reasonable. Their customer service is also very helpful and responsive. I have been using their products for a while now and I am always satisfied.

L
3 hace años que

Nosotros, Global Industrial Services, estamos muy ...

Nosotros, Global Industrial Services, estamos muy frustrados al informar que el trato con Throne & Derrick fue una muy mala experiencia para nosotros.

Compramos una herramienta para clavar cables (BOW-F-CSTE) de T&D el año pasado y la bomba que viene con la herramienta estaba defectuosa y no generaba presión. Al día siguiente, cuando recibimos la unidad en nuestra tienda, la gente de nuestra tienda reconoció que la unidad está defectuosa y le informamos a T&D sobre lo mismo, las siguientes son las declaraciones que recibimos de ellos. "Desde el momento en que abrimos este reclamo con la fábrica, han descontinuado el BOW-F-CSTE. Esto significa que ya no aceptarán la unidad para reparaciones. Lo siento mucho por esto. Indique cómo desea proceder. . "

Como procedimiento estándar, cuando T&D solicitó devolver las unidades a su fábrica, les enviamos la unidad a nuestro costo y lo mencionado anteriormente fueron los comentarios que recibimos.

T&D tardó entre 4 y 5 semanas en responder y los siguientes son los comentarios que recibimos: "Como se explicó anteriormente, el fabricante ya no está en el negocio y, por lo tanto, no puede evaluar la bomba devuelta para establecer la causa de la falla. Debido a esto, no podemos obtener ninguna nota de crédito de ellos y, por lo tanto, no podemos proporcionarle una.

T&D estaba tratando de sacarnos más dinero en lugar de apoyarnos.

Nosotros, GIS, siempre mantenemos nuestra ética comercial y una buena relación con nuestros clientes, por lo que completamos la entrega reemplazando una bomba nueva que compramos a nuestro propio costo.

Por lo tanto, todos estén atentos al tratar con este tipo de personas.

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