As a customer, I recently used thecarpetgirl.com t...
As a customer, I recently used thecarpetgirl.com to purchase a new rug for my living room. 🛋️ The website was easy to navigate and I found a wide selection of rugs to choose from. The ordering process was smooth and my rug arrived within the expected timeframe. However, I was a bit disappointed with the quality of the rug when it arrived. It looked a bit different from the images on the website and the material was not as soft as I had hoped. 🤔 The customer service was responsive when I reached out to express my concerns, and they offered to help with an exchange. Overall, I would rate my experience as average. While the website and service were good, I was not completely satisfied with the product I received.