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He sido inquilino en Apartamentos La Estancia durante 4 años y medio y estoy muy molesto por la insolencia e incompetencia de su gestión.
He vivido condiciones deplorables en las que le das mantenimiento a los apartamentos, el uso de materiales y mano de obra baratos. Cambiaste de administrador tanto es difícil mantener el ritmo, se pierden pedidos previos, falta de profesionalismo por decir lo mínimo. Su último administrador encabeza la lista en rudeza e indiferencia, careciendo totalmente de habilidades para hablar con los clientes.
He escrito cartas, llamadas telefónicas para hacer algunas reparaciones, prometiéndome mes tras mes que se hará, pero todas son mentiras.
Tiene la audacia de cobrar el alquiler y pierde su responsabilidad de usar ese dinero para hacer reparaciones, reemplazar cosas dañadas y asegurarse de que los inquilinos sean tratados con respeto y consideración. Las lavadoras y secadoras de lavandería no reciben el mantenimiento adecuado, te comen cuartos, y he estado pidiendo un reembolso de $ 5.25 que he perdido en esta lavandería. Tienes este establecimiento en tu propiedad, eso te hace RESPONSABLE. Pago mi alquiler en su totalidad, ¿cómo le gustaría que le descontara los $ 5.25 del alquiler debido a su insolencia para asumir la responsabilidad en una cortesía profesional? Las personas que contrata son incompetentes y negligentes y hablan de la calidad de su empresa, no hace falta decir la forma en que maneja su negocio.
Atentamente,
Wanda Waleska deiter
