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J
9 hace meses

👍 I can't say enough good things about Supportsoft...

👍 I can't say enough good things about Supportsoft. Their software solutions are top-notch and their customer support team is always there to assist with any issues or questions. I have been using their products for quite some time now and I have never been disappointed. The user interface is clean and the features are robust. Keep up the good work! 👍

S
9 hace meses

Supportsoft has been a lifesaver for my business. ...

Supportsoft has been a lifesaver for my business. Their software solutions are excellent and the customer support is exceptional. They are always available to assist with any issues and provide valuable guidance. The user interface is clean and the features are extensive. Overall, I am extremely satisfied with Supportsoft.

K
10 hace meses

👍 I can't express enough how great Supportsoft is....

👍 I can't express enough how great Supportsoft is. Their software solutions are outstanding and their customer support is top-notch. Whenever I have a question or need help, they are always quick to respond and provide a solution. The user interface is intuitive and the features are robust. I highly recommend Supportsoft to anyone in need of reliable software.

R
Hace 1 año

Supportsoft 👍 offers amazing software solutions th...

Supportsoft 👍 offers amazing software solutions that have greatly benefited my business. Their customer support is always ready to assist and resolve any issues that arise. The software itself is user-friendly and packed with useful features. It has made managing my business much easier and efficient. I'm extremely satisfied with Supportsoft's products and services.

K
Hace 1 año

I have been using Supportsoft's software for my bu...

I have been using Supportsoft's software for my business and I must say, it has been a great experience. The customer support team is always helpful and responsive. The software itself is user-friendly and packed with useful features. I highly recommend Supportsoft to anyone looking for reliable software solutions.

F
Hace 1 año

I recently started using the services of this comp...

I recently started using the services of this company and so far, I am impressed. The customer support is responsive and helpful. They have a wide range of software solutions that cater to various business needs. I particularly like the simplicity of their products. The user interface is clean and intuitive, making it easy to navigate. Overall, I am satisfied with my experience with Supportsoft.

P
Hace 1 año

Supportsoft is a reliable company that offers exce...

Supportsoft is a reliable company that offers excellent software solutions. I have been using their services for a while now and I am very happy with the results. The customer support team is always available to help and they are very knowledgeable. The software itself is easy to use and the user interface is intuitive. Overall, I highly recommend Supportsoft.

J
Hace 1 año

I am a customer of Supportsoft and I must say thei...

I am a customer of Supportsoft and I must say their service is excellent. The support team is always quick to respond to my queries and they always go the extra mile to help me out. I have been using their software for a few months now and it has been a great experience. The interface is user-friendly and the features are top-notch. I would highly recommend Supportsoft to anyone in need of reliable software solutions.

F
Hace 1 año

👍 Supportsoft is a fantastic company that offers t...

👍 Supportsoft is a fantastic company that offers top-notch software solutions. The customer support team is always available and provides excellent assistance. The user interface is intuitive and the functionality is impressive. I am extremely satisfied with Supportsoft and I highly recommend their products.

M
Hace 1 año

I've been using Supportsoft's software for some ti...

I've been using Supportsoft's software for some time now and it has been a great investment for my business. The user interface is clean and easy to navigate. The features are robust and cater to all my needs. The customer support team is also very responsive and helpful. I highly recommend Supportsoft to any business owner.

S
Hace 1 año

I've been using Supportsoft's software for my busi...

I've been using Supportsoft's software for my business and it has been a game-changer. The software is powerful and has all the features I need to streamline my operations. The best part is the exceptional customer support. Whenever I have a question or need assistance, they are quick to respond and provide a solution. I highly recommend Supportsoft to any business owner looking for reliable software solutions.

Alrededor de Supportsoft

SupportSoft: Capacitar a los MSP y los equipos de TI para mejorar la productividad

SupportSoft es un proveedor líder de soluciones de software que permite a los proveedores de servicios administrados (MSP) y equipos de TI mejorar la productividad y resolver problemas de TI más rápido. Con más de dos décadas de experiencia en la industria, SupportSoft se ha establecido como un socio confiable para empresas de todos los tamaños, ofreciendo herramientas y tecnologías innovadoras que agilizan las operaciones, reducen costos y mejoran la satisfacción del cliente.

En el centro de las ofertas de SupportSoft se encuentra su producto estrella, SupportCenter Plus. Este completo software de mesa de ayuda permite que los MSP y los equipos de TI administren sus operaciones de soporte de manera más eficiente al proporcionar una plataforma centralizada para la administración de tickets, el seguimiento de activos, la administración de la base de conocimientos, la administración de SLA, informes y análisis. Con SupportCenter Plus implementado, las empresas pueden automatizar tareas rutinarias, como el enrutamiento y escalamiento de tickets, al mismo tiempo que garantizan la resolución oportuna de problemas a través de flujos de trabajo inteligentes.

Otro producto clave de SupportSoft es ServiceDesk Plus MSP. Esta solución basada en la nube está diseñada específicamente para MSP que necesitan administrar múltiples clientes con diferentes necesidades. ServiceDesk Plus MSP ofrece funciones como arquitectura multiinquilino, gestión de contratos, integración de facturación con sistemas de contabilidad populares como QuickBooks o Xero, entre otros.

Además de estos productos básicos mencionados anteriormente; Hay otros productos ofrecidos por Supportsoft que incluyen Desktop Central, una solución de administración de terminales que ayuda a las organizaciones a administrar sus equipos de escritorio/laptops/servidores/dispositivos móviles desde una sola consola; OpManager: herramienta de monitoreo de red que proporciona visibilidad en tiempo real de las métricas de rendimiento de la red; ADManager Plus: herramienta de gestión de Active Directory que simplifica las tareas de aprovisionamiento/desaprovisionamiento/gestión de usuarios dentro del entorno de Active Directory.

Una cosa que distingue a SupportSoft de sus competidores es su compromiso con el éxito del cliente. La empresa ofrece amplios recursos de capacitación, incluidos seminarios web sobre diversos temas relacionados con las mejores prácticas de la mesa de ayuda o sesiones de capacitación sobre concientización sobre la seguridad de los endpoints, entre otros; biblioteca de documentación en línea que contiene guías detalladas sobre cómo funciona cada producto junto con una sección de preguntas frecuentes donde los clientes pueden encontrar respuestas rápidamente sin tener que ponerse en contacto con el equipo de soporte cada vez que tienen un problema.

Además; los clientes también pueden aprovechar el soporte técnico 24/7 por teléfono/correo electrónico/canales de chat disponibles las 24 horas para que nunca tengan tiempo de inactividad debido a la falta de asistencia cuando se necesita con más urgencia.

En general; Si está buscando un socio confiable que pueda ayudarlo a mejorar su productividad mientras reduce los costos asociados con la administración de su infraestructura de TI, ¡no busque más allá de Supportsoft! ¡Su conjunto de productos le permitirá lograr este objetivo sin esfuerzo mientras brinda un excelente servicio al cliente durante todo el viaje juntos!

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