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¡Estoy muy insatisfecho!
En junio / julio de 2018, traje mi reloj LS a Leo & Co Juwelier en Essen (mi esposo me compró y me dio este reloj en esta tienda).
Perdí cuatro pedrería y quería reemplazarlos. La vendedora quería informarle primero y avisarme por teléfono. Después de cuatro días llamó y nos dijo que sería posible un reemplazo y nos dio el precio. Decidimos reemplazarlo. Después de aproximadamente un mes y medio, el reloj regresó, ¡las piedras brillantes eran de un negro opaco! Eso se veía horrible, todas las piedras eran transparentes y brillantes, excepto cuatro piedras negras distribuidas.
Entonces no podrías usar el reloj. ¡Así que fue enviada de nuevo!
¡El año pasado estoy esperando mi reloj! En el medio, mi reloj ya no se podía encontrar, luego lo volverían a encontrar. Esto debe enviarse con UPS. Cuando estaba en la tienda, se suponía que debía pagar la entrega del ups a pesar de que el reloj no estaba allí, ¡escandaloso!
Antes de Navidad estaba en la tienda y el empleado estaba avergonzado. Llamó al jefe.
No podía disculparse por esta situación y no me dio una hora fija para recuperar mi reloj. Quería mi reloj en su estado original, estaba hablando del trabajo y debería pagar los costos. Acordamos el 31 de enero, hasta ahora no me han llamado (la tienda tiene mi número de teléfono). Estoy esperando medio año y no estoy satisfecho.
Quiero mi reloj como se lo he dado, de lo contrario nada. ¡La nueva batería que usé ahora es demasiado cara para pagar!
Ya no compraré un reloj de esta marca.
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