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As a customer, I had an average experience with this company. Their website, gradientcapital.com, was user-friendly and provided the necessary information about their services. However, I found their customer service to be lacking. It took longer than expected to receive a response to my inquiries and the representatives seemed unenthusiastic and unhelpful.
On the positive side, they offered a decent range of financial services and their advisors appeared knowledgeable and experienced. However, I expected more personalized attention and guidance given the nature of their business.
Overall, Gradient Capital Advisors, LLC was an average company to work with. They have potential to improve their customer service to make the experience more enjoyable for their clients.