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The overall experience at this pet hospital was average. The staff seemed friendly and knowledgeable, and they did their best to make my pet feel comfortable during our visit. The facility was clean and well-maintained. However, the waiting time was longer than expected, which was a bit inconvenient. Additionally, the prices were slightly higher compared to other veterinary clinics in the area. The website was informative and easy to navigate, providing all the necessary information about the services offered. Overall, it was a decent experience, but there is room for improvement in terms of wait times and pricing.