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I'm really happy with my purchase from Cheng & Tsui Company 😊. The language learning resources are of great quality and have been extremely helpful in my language learning journey. The textbooks are well-structured and provide clear explanations. The online materials are also fantastic, with interactive exercises that make learning enjoyable. I would highly recommend their products! 😊

The language learning materials from Cheng & Tsui Company are wonderful. The textbooks are well-designed and the explanations are easy to understand. I have found the exercises to be beneficial in reinforcing what I've learned. The customer service is also excellent, with quick responses to any questions. I am extremely satisfied with my purchase and would highly recommend them.

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La aplicación web no se muestra correctamente en un iPad. No se pueden usar tarjetas didácticas porque la parte inferior de la tarjeta no se muestra, por lo que no se puede avanzar a la siguiente tarjeta.

Pedí un mp3 de audio para el libro de trabajo integrado e intenté usar el código clave proporcionado. Dijo que no era válido cuando intenté activarlo. Entonces, llamé al servicio de atención al cliente para ver si podían solucionarlo. La representante, Cecelia, fue inútil, poco profesional y grosera. Me pidió que le enviara la información del pedido y el código clave. Intenté preguntarle a qué dirección de correo electrónico enviar y ella seguía repitiendo mi dirección de correo electrónico. Luego, me colgó en medio de la conversación, sin consultarme. Solo digo que lo solucionaré más tarde una vez que reciba el correo electrónico que envió, adiós. Llamé de nuevo para intentar resolver el problema y ella se negó a revisar su correo electrónico o actualizarlo para ver si se recibió el correo electrónico que le envié. Dice que no puede hablar por teléfono y solucionar problemas al mismo tiempo. Que no hay correos electrónicos míos, lo cual es imposible porque han pasado diez minutos. Pasé la mayor parte de la llamada telefónica tratando de razonar con ella, deletreando mi dirección de correo electrónico, mi nombre y pidiéndole que verificara si recibió el correo electrónico que le envié. Cada vez que trato de hablar, me interrumpe o me grita para evitar que hable. Mientras ella sigue diciendo lo mismo: "No puedo solucionar los problemas del sistema de correo electrónico". ¿Es tan difícil revisar su correo electrónico?