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They are single-mindedly focused on defining customer experience excellence, applying it to clients’ problems and transforming their businesses to deliver better results. As part of KPMG’s Customer & Digital team, they’ve got the scale and transformational know-how to create real change.Their services, technology and thought leadership are all dedicated to these goals: they ground everything in customer insights, then use experience design and cloud technology to make our clients more competitive. As a result, they aim to create brilliant experiences, millions of happier customers and significant business value.