Mary Reilly

Repaso de Old federal tool co

I recently purchased some tools from OFTCParts.com...

I recently purchased some tools from OFTCParts.com and overall, my experience with the company has been average. The website was easy to navigate, and I was able to find the specific tools I needed without any issues. The ordering process was straightforward, and my items arrived within the promised timeframe.

However, I was slightly disappointed with the quality of the tools. While they were functional, they did not feel as durable as I had expected. I also noticed that some of the tools had minor cosmetic damages upon arrival, which was a bit disappointing.

On the positive side, the customer service was responsive when I reached out to inquire about the damages, and they offered a partial refund for the affected tools. I appreciate their willingness to resolve the issue promptly.

In conclusion, while my experience with OFTCParts.com was average due to the quality and damages, their customer service was satisfactory. I would consider purchasing from them again, but would be cautious about the product quality.