Karen Karen

Repaso de Np insight

I recently had the opportunity to utilize the serv...

I recently had the opportunity to utilize the services of this company and my experience was average overall. The website was well designed and easy to navigate, with all the necessary information readily available. However, the customer service was lacking. It took longer than expected to get a response to my inquiries, and when I did receive a reply, it felt impersonal and generic. Additionally, I encountered some issues with the billing process, which further added to my frustration. On a positive note, once my concerns were addressed, the service provided was satisfactory. The staff seemed knowledgeable and were able to assist me effectively. However, I would have appreciated a quicker resolution to my initial problems. Overall, the company has potential but needs improvement in terms of customer support and communication.