Julia Senckowski

Repaso de Conejo mountain funeral home, ...

I recently used the services of this funeral home,...

I recently used the services of this funeral home, memorial park and crematory for my loved one's arrangements. While the staff was courteous and professional, the overall experience was average. The facilities were clean and well-maintained, but I found the pricing to be on the higher side compared to other options in the area. The process of making arrangements was smooth, but I would have appreciated more personalized attention and empathy during such a difficult time. The website was informative, but a bit outdated and could be more user-friendly. Overall, the company provided the necessary services, but there are areas where they could improve to provide a more impactful and compassionate experience for their clients.